Quality Assurance Campaign

Jolie Siam 2019

We rate your receptionist's performance through Mystery Call / Visit and motivate her for progress & continuously improve in the journey.


Your Image - Our Responsibility

We care about your business as much as you do. We really appreciate our partnership. We want to assure 100% confidence in your thoughtfully trained receptionist to handle all of your business needs with the highest professionalism and courteous customer service



We build suitable scenarios (base on your request in form survey below) for every receptionist to evaluate her response and behavior
We inform the receptionist about the assessment, share with her the best practice.

During the Assessment:

  • We make and record the mystery visits

  • We assess the telephone conversation

After the Assessment

  • We directly meet the employee to have her reflection on performance and explain the result

  • We motivate and set action plans: goals to be achieved

  • We set up the meeting with you and discuss the evaluation, the summary of the debriefing and get your valuable feedbacks directly.



By Phone Call, Your interest on:
By Face, Your interest on:

Find us:

Saigon Tower, 16F, 29 Le Duan, Ben Nghe Ward, District 1, HCMC

(093 810 9989 |  (028) 3911 7545



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©2019 by Jolie Siam